Legal
Privacy policy
How personal data submitted through this website is handled. See also our terms of service and legal & AI transparency notices.
Who is responsible
FIDEVO FINANCE S.R.L. (CUI 54682381), with registered office in Intrarea Vladimiri, Nr. 11-17, Camera 1, Ap. 2, Sector 5, București, Romania, is the controller for personal data collected through this website.
What we collect
Data you submit yourself through contact or enquiry forms and the site assistant - typically your name, email address, company, and the content of your message. We also process basic technical data such as IP address and browser information needed to serve and secure the site.
Why we use it
To reply to your enquiry, to provide and secure the website, and to keep records of business correspondence. We do not sell personal data.
Legal bases
Depending on the case, we rely on your consent, on steps taken at your request before entering a contract, on the performance of a contract, or on our legitimate interest in operating and securing the site and responding to business enquiries.
Processors and transfers
We use third-party providers for hosting, database, email, and AI assistant functionality. They process data on our instructions under contract. Where data leaves the EEA, it is transferred under appropriate safeguards.
Retention
We keep enquiry and correspondence data only as long as needed for the purpose it was collected for, and afterwards only where a legal obligation requires it.
Your rights
Under the GDPR you can request access, rectification, erasure, restriction, portability, and object to processing based on legitimate interest. Where processing is based on consent, you can withdraw it at any time. You may also lodge a complaint with the Romanian supervisory authority (ANSPDCP).
Cookies and local storage
This site uses storage strictly needed to operate its features, such as remembering an assistant conversation in your browser. You can clear this at any time through your browser settings.
AI assistant
Messages you send to the site assistant are processed to generate a reply and may be stored where you explicitly share contact details so we can follow up. Do not submit sensitive personal data through the assistant.
Contact
To exercise your rights or ask a privacy question, write to us at the registered office address above.